Burnout by Rupert Wolfe Murray

We always welcome timely articles from our good friend, Rupert Wolfe Murray, a travel writer and project manager. In this, his latest posting, he writes about long working hours and offers some sage advice on how to best to counter the effects of this.



INTRO: I wrote this article on burnout six months ago when I was in Nepal. But the death of my Mother in June made me unable to write about anything but her (did you see this article in which I explain that I can now move on). The article below was written from Nepal but is mainly about life in the UK so it serves a useful purpose here on my blog; it’s like a bridge between all the stuff I wrote about my Mum and the series of travel articles I have about Nepal – many of which are written, ready to go, but unpublished on this blog. As always, I would be mighty grateful if you would add a comment under this article.

Kathmandu, May 11 2017

I’m a blogger and travel writer and have been writing a series of articles from Nepal. One of the reasons I do this is to encourage other people to write and explore their creativity, but this rarely happens as people are so tied up in their own lives.

When walking a little bit of the Annapurna Trek I got a message from Claire Pollard who said she was inspired by the things I was posting from Nepal and decided to write something of her own. She published it on a blog for coders called dev.to

Claire Pollard is a coder who works in Cambridge. She describes herself on Twitter as a “FORTRANS programmer for @CADfix by day, BMX rider by night, robotics tweeter for @PI_Borg on the side.”

I met Claire in a pub in Wales. We were introduced by a Hollywood actor called Xander Berkeley, a common friend who I wrote about last year (here). We became friends on Twitter, we stayed in touch a lot more than I do with my other Twitter connections and I saw glimpses of her creativity: her article on the coding blog was really well written and her commentary on Youtube for this bizarre race of tiny robot cars is dry and witty.

But I was so shocked by this article she wrote on burnout that I was prompted to reply – with this article. The first sentence says, “I like to think of myself as a regular hard working person, and regularly work 14 hour days.”

Hang on a minute: fourteen hours a day? That means if she starts work at 8am she’ll still be there at 10pm. That is totally outrageous, inhumane, insane. Whatever happened to the 8 hour day? Isn’t that the legal norm in the UK? How can you have any kind of social life if you’re getting home so late at night?

What shocked me the most about her article, and the comments, was that these hours seem normal for those in the programming and coding business. And, come to think of it, I can think of designers, bankers, lawyers and other professionals in London who work these kind of hours. What’s going on? Aren’t they aware of burnout? Is this becoming the norm? Whatever happened to the 19th Century slogan that only came about after years of global protest: “8 hours work, 8 hours leisure, 8 hours sleep.”

In her article, Claire says “2017 was a blizzard of deadlines,” and “I very rarely fully unwind and chill out.” She is obviously a ball of energy. I take my hat off to her and really hope she can handle all that work.

This all reminds me of Nepal where people in the mountains break rocks into gravel. In every mountain village I came across there were groups of women hammering on rocks, breaking them into smaller stones so they can be used in concrete. They put the rock into a metal hoop and then bash it with a small hammer until it breaks up. They work all day, under tarpaulins stretched out like tents. These people remind me of coders, working away all day on a job that I struggle to understand.

In one village I came across two men doing this stone-breaking job. It’s unusual to see men doing this work, as most men in Nepali villagers have migrated to the Middle East. I got chatting (one of them spoke English) and found out that they were both Tibetan Lamas (priests) and they liked doing this work as it enables them to meditate and chant on the job.

A solution for stress

Therapists say the first step towards getting better is recognising the problem. I spent years working for a rehab clinic and the first step in the 12 steps of Alcoholics Anonymous is to admit that you have lost control over alcohol. Most alcoholics can’t do this and that’s why so many of them die prematurely, clinging to their pride and denial until the grave.

But Claire is one step ahead. She recognises the problem and wrote her article in a doctor’s waiting room: “I’m the first to admit it’s not healthy and Burnout is a regular worry for me.”

But I question Claire’s solution. The bulk of her article is about various Apps which send mindfulness quotes to your desktop and “gently remind you to take care of yourself when coding.”

I have nothing against mindfulness. On the contrary, it’s great, but to use it in the way that Claire describes seems wrong. Mindfulness should be done as a separate activity, away from the computer, in a quiet room or under a tree. It’s a great way of shedding excess thoughts, stilling the mind and overcoming stress.

It doesn’t seem right to add mindfulness to the workload or do it in short breaks. All this would do is enable the coder to keep going, to extend their working day and to stave off burnout for a bit.

Speaking to an Expert

Before writing this article I called a therapist and writer called Chris Burn to get his perspective. Maybe I was barking up the wrong tree? Maybe the 8 hour day is a thing of the past and the 14 hour day is a norm in our neo-con world? Is this the only way we can compete with the Indians and Chinese?

Chris didn’t condemn this way of life as I might have done. Therapists tend to be very considered in their replies. He asked if Claire worked like this out of choice? I can’t really answer for Claire but I can make an assumption — that many people in the nether world of coding (and many other professions) work these inhumane hours as it has become the norm. Like alcoholism, there is an element of choice at the beginning but once you’re in the grip of the bottle (or the work routine) you can’t stop.

We talked about workaholism, a subject that Chris has written about. “In Japan,” he says, “they have a word which means Death by Workaholism.” He also said that, for some, workaholism is a “badge of honour” even though it can drive people to suicide.

I asked him what is burnout and he said “it’s like a nervous breakdown. Your body just can’t handle all the stress and pressure any more. You just stop. It’s often linked to depression and the result is that people can’t work, or eat or sleep properly. If you don’t get it treated it can last for years.”

Heavy stuff. On the one hand, burnout seems so remote and unlikely for someone as dynamic and successful as Claire Pollard. On the other hand, working so many hours a day surely makes it a possibility. Someone needs to tell her that it’s perfectly okay, in fact it’s very healthy, just to chill out and do nothing for a day or two. My wee brother is the same — he’s so dynamic he doesn’t know how to stop; he’s like a runaway train.

My advice to Claire is to try something radical. From what I’ve read on this issue, people who work less often achieve more — and this makes sense when you realise that the brain isn’t designed to work for 14 hours at a stretch (writers often say they can’t write for more than 4 hours a day).

Or consider doing something else. There is life outside coding and programming. Maybe Claire could go to Nepal? I know of a stunning village in the Himalayas called Haku that is a 5 hour trek from the road; they need someone to help them understand tourism, solve problems, communicate with the outside world, learn English and set up a website. Someone with Claire’s skills and energies could transform the place and I could imagine that within a few years the kids would be coding rather than breaking rocks for a living.

Postcript: I showed this article to my friend Gardner Molloy, a stone mason and sculptor who lives on the coast just outside Edinburgh. He said “self-employed people drive themselves harder than any boss.” Also, I have been getting back into freelance journalism and am writing books too and guess what hours I worked yesterday: from 8am to 10pm. I think this is a case of the pot calling the kettle black.

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